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Error "System cannot Process the Request Currently. Please Try Later." and "ORA-01653: unable to extend table DIGX_AP_TXN_APPROVAL_HISTORY by 1024 in tablespace XXXX" When Approving Any Transaction. (Doc ID 2781122.1)

Last updated on MAY 12, 2022

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 to 18.3.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

When attempting to authorize a transaction,
the following error occurs.

ERROR ON SCREEN
------------------------------

System cannot process the request currently. Please try later.

ERROR ON LOGS
-------------------------

Caused by: java.sql.SQLException: ORA-01653: unable to extend table OBDX.DIGX_AP_TXN_APPROVAL_HISTORY by 1024 in tablespace OBDX


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into OBDX application with Initiator user
2. Initiate any type of FT transaction which requires at least one level of approval
3. Login from Approver and try to approve the transaction

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot approve the initiated transactions in OBDX.

Changes

 No changes done to product, account or hardware causes this issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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