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Incorrect Debtor Details Display On Inward Remittance Inquiry Screen (Doc ID 2781478.1)

Last updated on JANUARY 18, 2022

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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In OBDX Inward Remittance Inquiry screen, account of the Debtor is coming incorrect. Instead of the debtor account number, credit account number is shown.

EXPECTED BEHAVIOR:
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The correct debit account should come in details page, not same as credit account.

STEPS:
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1. Log in to OBDX as a Corporate user.
2. Click on Payments and Transfers > Inquiry > Inward Remittance Inquiry
3. On Inquiry screen select the Account and enter details in From and To Amount fields.
4. Click on Search. The search results are displayed.
5. Click on the reference number to get to the details page.

Cause

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In this Document
Symptoms
Cause
Solution
References


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