Incoming STP messages are not getting directly processed on the Acccount. (Doc ID 2782451.1)

Last updated on JUNE 09, 2021

Applies to:

Symptoms

On : 12.0.3 version, Production Support-SET

ACTUAL BEHAVIOR
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Currently we are using the practice of processing the STP messages i.e. converted in FT contracts after completion of Job Run (CSSJOBBR), these FT contracts are generated in unauthorized / HOLD status. Users unlock these contracts and save / authorized the same to process the STP message in customer account.

Now as per request we need to process the STP messages i.e. converted in FT contracts after completion of Job Run (CSSJOBBR), these FT contracts will be generated in authorized / liquidated status, so we can minimize the user intervention of STP process.

Need your support to process these STP messages directly.

EXPECTED BEHAVIOR
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STP Transaction to be Auto Processed and Authorized

STEPS
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The issue can be reproduced at will with the following steps:
1. Book a STP Transaction
2. The STP Job Picks the message and Converts the Message in FT Contract which is then booked into application
3. The Contract is booked as Unauthorized/Hold which the user Validate and Mark the Transaction as Completed/Authorized

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users requirement is to book the Contract Directly

Changes

Cause

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