My Oracle Support Banner

PROBLEM WITH PENDING TRANSACTIONS IN WORKFLOW (7551/7552) (Doc ID 2782561.1)

Last updated on JUNE 11, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.3 and later
Information in this document applies to any platform.

Symptoms

User is performing following operations from these screens 7551/7552
1) User is loading the screen 7551/7552
2) User inputs Transaction currency and Transaction amount
3) User does not press Pickup, but press Hold button and this transaction is saved as Pending now.
4) From workflow when user tries to open these transactions then he is thrown error
WF-2065 : Transaction Status Changed. Please Refresh the Task List

This is happening because while inserting data in table FBTB_TXNLOG_MASTER the TXNCCYDET
is not inserted along with TXNAMTDET, so from workflow system throws error while matching these values during loading of the screen.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.