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"Feedback" Button Is Not Available For All Payment Transactions. (Doc ID 2783473.1)

Last updated on JUNE 10, 2021

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

 

ACTUAL BEHAVIOUR
------------------------
"Feedback" button is not available on confirmation screen.

 

EXPECTED BEHAVIOUR
---------------------------
"Feedback" button should be available on confirmation screen.

 

STEPS
---------
1) Login to OBDX with Corporate User
2) Perform any payment transaction.

 

BUSINESS IMPACT
----------------------
Due to this issue, user is not able to give feedback for payment transactions.

Changes

No changes in the environment, product, account or hardware triggers this problem.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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