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Unable to generate customer level reports (Doc ID 2783476.1)

Last updated on JUNE 13, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 3.4 and later
Information in this document applies to any platform.

Symptoms

On : 3.4 version, Production Support-SET

ACTUAL BEHAVIOR
---------------
Customer creation not happened through the external interface because of the field mismatch.

EXPECTED BEHAVIOR
-----------------------
In the system if customer creation through interface fails for various reasons. Proper log should be generated.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. select a customer to be created through interface.
2. Ensure field mismatch between interface and Flexcube mapping.
3. Try to create the customer

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create customer and customer level reports can not be generated.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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