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REMOVAL OF AMOUNT BLOCK ON CUSTOMER ACCOUNT (Doc ID 2784322.1)

Last updated on OCTOBER 21, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.0.3 and later
Information in this document applies to any platform.

Goal

On : 12.0.3 version, Production Support-SET

REMOVAL OF AMOUNT BLOCK

EXPECTED BEHAVIOR
-----------------------
User wants to close amount blocked on customer accounts

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Do ATM POS txn
2. Amount is blocked on customer account
3. Settle the block amount from POS Settlement file but some issue with settlement file so user want to debit txn manually
4. User wants to close amount block to debit the amount as its giving some error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot debit amount from customer account manually


 

Solution

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In this Document
Goal
Solution


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