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Paid Term On Summary Not Updating Correctly On Reversing The Payment. (Doc ID 2784545.1)

Last updated on JUNE 20, 2021

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Paid Term on Summary not updating correctly on reversing the Payment.

EXPECTED BEHAVIOR
-----------------------
Paid and Remaining Term should be updated correctly on reversing Payment done earlier.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create or take an account which has payment due for example if account has two payments of $309.03 each were due on the account.
2. Make an payment of $400.
3. Check the paid term in the summary tab it should get updated to correctly 1.
4. Then posted the next payment of due amount $ 218.06 on the account and check the Paid term updated correctly to 2 or not.
5. Now reverse the latest payment. And check the terms on Summary.
6. System should reverse 1 payment so it should update Paid term and Remaining term correctly which is not happening correctly.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot have the paid term in summary tab updated correctly after reversing the payment.

Cause

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In this Document
Symptoms
Cause
Solution


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