Party And User Account Access Linkage Produces Error On OBDX Admin Portal
(Doc ID 2784616.1)
Last updated on JUNE 17, 2021
Applies to:
Oracle Banking Digital Experience - Version 17.1.0.0.0 to 17.1.0.0.0 [Release 11]Information in this document applies to any platform.
Symptoms
Party and User Account Access Linkage produces error on OBDX Admin portal
Attempts to search for accounts using Party ID and also select Users to provide account access to produces the following error for certain corporate customers:
ERROR
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DIGX_PROD_DEF_0000
"Error : System cannot process the request currently. Please try later".
STEPS
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The issue can be reproduced at will with the following steps:
1. Login with Admin user.
2. Account access --> User account access.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |