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Pre-generated Statement Modal Window Displays Tip, Document Is Password Protected In spite of Disabling Password Protection (Doc ID 2786613.1)

Last updated on JUNE 28, 2021

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 to 20.1.0.0.0 [Release 20]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Even after removing password protection for PDF the Pre-Generated Statement modal displays text informing that document is password protected

EXPECTED BEHAVIOR
-----------------------
After removing password protection the modal should not display password protected text.

STEPS
-----------------------
The issue can be reproduced with the following steps:
1. Login via user. Navigate to Toggle Menu > Accounts > Current and Savings > View Statement
2. Click on Pre-Generated Statement. View the modal displayed.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are unaware whether the document is password protected or not.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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