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In OBDX, PDF Statement Generated From Payments E-receipt Couldn't Be Loaded (Doc ID 2786674.1)

Last updated on JANUARY 18, 2022

Applies to:

Oracle Banking Digital Experience - Version 18.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
In OBDX, after performing a Domestic payment the e-Receipt downloaded could not be viewed.

EXPECTED BEHAVIOR
-----------------------
The e-Receipt should get loaded successfully to view.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in to OBDX as a corporate/retail user.
2. Carry out an internal transfer from Payments module.
3. Log in to checker to approve the transaction for a corporate user.
4. On the Confirmation screens click on e-Receipt option.
5. After clicking to the e-receipt it is downloaded but fail to view the pdf statement.

Cause

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In this Document
Symptoms
Cause
Solution
References


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