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Payment Approval - Alert Not Sent to Recipient; Click Here Link Gives Forbidden Error (Doc ID 2787227.1)

Last updated on JUNE 30, 2021

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Payment Alert is sent only to Level 1 Checker and Level 2 Checker.
Click here link present in Checker email gives forbidden error

EXPECTED BEHAVIOR
-----------------------
Correct Payment Alert email should be sent to Initiator, Level 1 Checker, Level 2 Checker.
Click here link should redirect Checker to Transaction Details screen.

STEPS
-----------------------
The issue can be reproduced with the following steps:
1. Login via corporate user maker.There should be two level of approvals.
2. Initiate a payment transaction.
3. Check Alerts Initiator doesn't receive Alert.
4. When Checker clicks on approval click here link; forbidden page is displayed.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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