Payment Approval - Alert Not Sent to Recipient; Click Here Link Gives Forbidden Error
(Doc ID 2787227.1)
Last updated on MAY 15, 2023
Applies to:
Oracle Banking Digital Experience - Version 20.1.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Payment Alert is sent only to Level 1 Checker and Level 2 Checker.
Click here link present in Checker email gives forbidden error
EXPECTED BEHAVIOR
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Correct Payment Alert email should be sent to Initiator, Level 1 Checker, Level 2 Checker.
Click here link should redirect Checker to Transaction Details screen.
STEPS
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The issue can be reproduced with the following steps:
1. Login via corporate user maker.There should be two level of approvals.
2. Initiate a payment transaction.
3. Check Alerts Initiator doesn't receive Alert.
4. When Checker clicks on approval click here link; forbidden page is displayed.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |