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Unable to delete the user defined event for an bill contract - BC-00297 (Doc ID 2787268.1)

Last updated on JUNE 30, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 11.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.8.0.0.0 version, Production Support-CET

When attempting to delete the bill contract user defined event
the following error occurs.

ERROR
-----------------------
BC-00297 - This contract can be modified/ deleted through bill amount amendment screen only


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select a bill contract for user defined event triggering
2. Try to trigger a user defined event.
3. Ensure few tables are not in sync with the master user defined event table.
4. Try to delete or authorize the bill contract event.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot delete or authorize the event and ensure reports are generated correctly.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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