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Mailers - Administrator Is Unable to Add Image When Creating Mailers (Doc ID 2787700.1)

Last updated on JUNE 29, 2021

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 to 20.1.0.0.0 [Release 20]
Information in this document applies to any platform.

Symptoms


When attempting to add image in mailer maintenance,
the following error occurs.

ERROR
-----------------------
Please enter valid message body


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login via Administrator. Navigate to Communication > Mailers >Create
2. Add image in body. Click on Save

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add image in body.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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