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Mailbox Screen Is Coming as Blank for a Corporate User. (Doc ID 2788042.1)

Last updated on JUNE 29, 2021

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 to 20.1.0.0.0 [Release 20]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When trying to access the Mailbox Widget for a corporate user from the dashboard the Mailbox screen is coming as blank.

EXPECTED BEHAVIOR
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The mailbox screen should be accessed and available to the corporate user when the Mailbox Widget is accessed from the dashboard.

STEPS
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The issue can be reproduced at will with the following steps:
1. As a corporate user click on the Mailbox Widget form the dashboard.
2. On clicking the Mailbox widget the next screen that is loaded comes as blank.

Cause

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In this Document
Symptoms
Cause
Solution
References


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