Suppressed Payment Generated Duplicate Payment
(Doc ID 2788178.1)
Last updated on JULY 04, 2021
Applies to:
Oracle Banking Payments - Version 14.2.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.2.0.0.0 version, Production Support
ACTUAL BEHAVIOR
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Message has been marked as Suppressed but still got picked by system and processed.
EXPECTED BEHAVIOR
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Once Message has been marked as Suppressed , the same shouldn't be processed.
STEPS
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The issue can be reproduced at will with the following steps:
1. Launch OBPM.
2. Mark a message unprocessed as suppressed.
BUSINESS IMPACT
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The issue has the following business impact:
Duplicate payment message will get processed resulting in financial loss.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |