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Unprocessed Payment Not Going To Repair Status (Doc ID 2788447.1)

Last updated on JULY 02, 2021

Applies to:

Oracle Banking Payments - Version 14.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.2.0.0.0 version, Production Support

ACTUAL BEHAVIOR
---------------
In STP, some of the message status is marked as Processed and reference number is generated , but the transaction is not created at all.

EXPECTED BEHAVIOR
-----------------------
Either the message has to be in repair or the transaction should have been created,

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch OBPM.
2. Process a transaction in STP.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
The transaction has to be processed manually after suppressing the message.

Cause

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In this Document
Symptoms
Cause
Solution
References


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