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OBDX 19.2.0.4.0 Loan Repayment Failing Due To Empty String Passed In Branch (Doc ID 2788796.1)

Last updated on JULY 01, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 to 19.2.0.0.0 [Release 19]
Information in this document applies to any platform.

Symptoms

When attempting to do a loan repayment
the following error occurs.

ERROR
-----------------------
Exception has occured while getting response object of %s inside the createLoanSettlement method of %s for %s. Exception details are %s[[
com.ofss.digx.infra.exceptions.Exception: Loan settlement request failed.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as a Retail user and go to Loan Repayment option.
2. After confirmation, the same fails with the error as noted above.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot repay their loan.

Cause

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In this Document
Symptoms
Cause
Solution
References


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