Unable to remove lien from the bank guarantee contract - ST-VALS-002
(Doc ID 2789069.1)
Last updated on JULY 06, 2021
Applies to:
Oracle FLEXCUBE Universal Banking - Version 11.8.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.8.0.0.0 version, Production Support-CET
When attempting to remove the lien from bank guarantee contract
the following error occurs.
ERROR
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ST-VALS-002 - Record not found for xxx
STEPS
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The issue can be reproduced at will with the following steps:
1. Select a bank guarantee contract which has lien on term deposit account.
2. Ensure lien is already removed in the corporate side.
3. Ensure lien is not removed on the retail side.
4. Try to remove the lien again from the bank guarantee contract or redeem the deposit account.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot redeem the deposit account and credit the amount to the current account
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |