Unable to authorize the loan payment - EL-UTIL-001
(Doc ID 2789075.1)
Last updated on JULY 06, 2021
Applies to:
Oracle FLEXCUBE Universal Banking - Version 11.8.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.8.0.0.0 version, Production Support-CET
When attempting to authorize the loan payment
the following error occurs.
ERROR
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EL-UTIL-001 - Utilization amount is zero. Can not decrease further.
STEPS
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The issue can be reproduced at will with the following steps:
1. Select a loan contract for which payment has to be made
2. Make a loan payment.
3. Ensure there is mismatch between the limit master and transaction table
4. Try tp authorize the contract.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot authorize the loan payment and release the limit amount.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |