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Edit And Save Value In Account Details Screen In Customer Service->Account Details not working (Doc ID 2789459.1)

Last updated on JULY 06, 2021

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.10.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------

Unable to edit and save the values in "Account Details" screen (User Defined Fields). On click of Save and Return, the value is not saved and screen remains as it is.


EXPECTED BEHAVIOR
-----------------------
User should be able to edit and save the same for user defined fields.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select/create any account.
2. Click on customer service-->Account details.
3. Try to edit and then click on save and return.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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