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"Change Password" Screen Gives an Error After Updating the Password Policy. (Doc ID 2789656.1)

Last updated on JULY 09, 2021

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

Change password is not working after changing the password policy
and throwing below error.

ERROR
-----------------------
com.ofss.digx.infra.exceptions.Exception: The system has detected an error, please contact the Bank Administrator via secure message or on tel. <#######>
at java.lang.Thread.getStackTrace(Thread.java:1559)
at com.ofss.digx.infra.exceptions.ExceptionTransformer.buildException(ExceptionTransformer.java:454)
at com.ofss.digx.infra.exceptions.ExceptionTransformer.translate(ExceptionTransformer.java:1031)
at com.ofss.digx.app.Interaction.close(Interaction.java:140)
at com.ofss.digx.app.user.service.User.changeCredentials(User.java:621)
at com.ofss.digx.appx.user.service.User.changeCredentials(User.java:416)

Cause

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In this Document
Symptoms
Cause
Solution
References


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