Blank Page Is Displayed On Click Of "Back" Button Of Security Question.
(Doc ID 2790392.1)
Last updated on JULY 08, 2021
Applies to:
Oracle Banking Digital Experience - Version 19.2.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 19.2.0.0.0 version, Implementation Support
After applying QPS 19.2.0.4.2, security questions are not displayed on clicking of back button.
ERROR
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Blank screen is displayed.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to OBDX with Retail user.
2. Navigate to Dashboard > My Profile > Profile > Security and Login > Set Security Question
3.Click on Edit
4.Select the security questions and enter the answers
5.Click on Save
6.Click on Back
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot view security questions.
Changes
No changes in the environment, product, account or hardware triggers this problem.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |