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Blank Page Is Displayed On Click Of "Back" Button Of Security Question. (Doc ID 2790392.1)

Last updated on JULY 08, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 19.2.0.0.0 version, Implementation Support

After applying QPS 19.2.0.4.2, security questions are not displayed on clicking of back button.

ERROR
-----------------------
Blank screen is displayed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX with Retail user.
2. Navigate to Dashboard > My Profile > Profile > Security and Login > Set Security Question
3.Click on Edit
4.Select the security questions and enter the answers
5.Click on Save
6.Click on Back

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view security questions.

Changes

No changes in the environment, product, account or hardware triggers this problem.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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