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KYC-ECM[807] cases not generated from batch due to Correlation Issue (Doc ID 2790600.1)

Last updated on JULY 15, 2021

Applies to:

Oracle Financial Services Know Your Customer - Version 8.0.0 to 8.0.0 [Release 8.0]
Information in this document applies to any platform.

Symptoms

KYC-ECM batch is completed but no cases were generated.


Steps Followed:

1. Ran KYC assessment batch, Assessment generated successfully.
2. For the same misdate, Client has ran KYC-ECM batch.

Expected: KYC cases should have generated for assessments with N_RA_STATUS_KEY 13 

 

Cause

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In this Document
Symptoms
Cause
Solution


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