My Oracle Support Banner

After Clicking Back from File Identifier Maintenance Details Screen; Blank Screen Is Displayed (Doc ID 2790658.1)

Last updated on JULY 09, 2021

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When attempting to click on the 'Back' button in the File Identifier Maintenance Details Screen screen the screen is blank

EXPECTED BEHAVIOR
-----------------------
File Identifier Maintenance screen should be displayed after clicking the 'Back' button in the File Identifier Maintenance Details screen.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login with Admin user
2. Navigate to Toggle menu > File Uploads > File Identifier Maintenance > Corporate user
3. Enter Party ID/Party Name and click on the 'Search' button, a list of created file identifiers would be displayed
4. Click on any of the listed File Identifier, File Identifier details will be displayed
5. Click on the 'Back' button.
6. Blank screen with table is displayed


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.