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User is unable to renew the bank guarantee contract - CF-CHRG003 (Doc ID 2790910.1)

Last updated on JULY 11, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 11.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.8.0.0.0 version, Production Support-CET

When attempting to renew the bank guarantee contract
the following error occurs.

ERROR
-----------------------
CF-CHRG003 - Could not populate for charge liquidation


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select a bank guarantee contract to be renewed
2. Ensure mismatch in the lien percentage mentioned
3. Try to renew the contract

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot renew the contract and it becomes due.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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