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Admin Gets an Error "Please Enter Valid Message Body" In Mailer Creation Screen. (Doc ID 2791409.1)

Last updated on JULY 14, 2021

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 to 20.1.0.0.0 [Release 20]
Information in this document applies to any platform.

Symptoms

In Create Mailer screen, Admin user gets an error message "please enter valid message body." when the admin uses some styling like (background color, font size, font color)

and throws the below error in logs.
 

ERROR
-----------------------

Object Name: MailerDTO, Attribute Name: messageBody, Attribute Value: , Error Code: DIGX_CO_SM_0010, Message: Please enter valid message body.[messageBody]
 ]
[STACK TRACE] com.ofss.fc.infra.validation.exception.ValidationException: Validations failed.
[Validation Errors =
Object Name: MailerDTO, Attribute Name: messageBody, Attribute Value: , Error Code: DIGX_CO_SM_0010, Message: Please enter valid message body.[messageBody]
 ]
at com.ofss.fc.app.dto.validation.Validatable.validate(Validatable.java:37)
at com.ofss.digx.app.collaboration.service.mailer.Mailer.create(Mailer.java:147)
at com.ofss.digx.appx.collaboration.service.mailer.Mailer.create(Mailer.java:247)



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Login with admin and create mailer.
2) enter all the required details with applying some styling like background color, font size, font color and click on save.
3) On verification screen, click on confirm button.


Cause

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In this Document
Symptoms
Cause
Solution
References


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