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Details Are Not Available in Downloaded E-receipt of Standing Instruction Cancellation (Doc ID 2791441.1)

Last updated on JULY 14, 2021

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 to 21.1.0.0.0 [Release 20 to 21]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Values against tags, such as Reference Number, Payee name, From Account, etc.. are not being displayed in the downloaded E-receipts of SEPA/International SI cancellation details.

EXPECTED BEHAVIOR

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Values against tags, such as Reference Number, Payee name, From Account, etc.. should be displayed in the downloaded E-receipts of SEPA/International SI cancellation details.

STEPS

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1. Login to maker and go to setups
2. Create standing instruction with SEPA and enter all relevant details.
3. Submit the payment
4. Login through approver and approve the Standing order
5. Login through maker and go to setups and search for the created SI
6. Cancel the SI and submit the transaction
7. Login through approver and approve the above cancellation transaction
8. Download the e-receipt

Cause

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In this Document
Symptoms
Cause
Solution
References


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