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Unable to Login Using Valid Credentials; Error Message Is Not Displayed after User Enters Wrong Credentials or Username (Doc ID 2791668.1)

Last updated on JULY 16, 2021

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Unable to login even after using correct credentials
No error is displayed when incorrect credentials are used.


EXPECTED BEHAVIOR
-----------------------
User should be able to login even if earlier failed login had incorrect username.
Error message should be displayed when incorrect credentials are used.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enter incorrect username while login.No error is displayed.
2. After performing step1 now enter correct credentials and try to login.
3. No error is displayed also user is unable to login.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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