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Unable to authorize the bank guarantee contract amendment - CF-CUS-012 (Doc ID 2792322.1)

Last updated on JULY 18, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 11.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.8.0.0.0 version, Production Support-CET

When attempting to authorize the bank guarantee contract amendment
the following error occurs.

ERROR
-----------------------
CF-CUS-012 - Appropriate charges are not debited, kindly click on calculate button in charges tab


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select a bank guarantee contract for amendment
2. Ensure charge table is not correctly updated after amendment.
3. Try to authorize the contract.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot authorize the contract and debit the funds to the customer account.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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