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No Confirmation/Action On The Screen For File Upload Transaction After Checker Clicks Approve/Reject Button. (Doc ID 2792613.1)

Last updated on JULY 22, 2021

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 to 18.1.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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In a 2-level authorization process for File Uploads, After the first approver clicks on the Approve button, the confirmation message is not shown on the screen.
However after the second approver approves it, the confirmation message is visible

EXPECTED BEHAVIOR
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The confirmation message should always be shown after Approve / Reject button is clicked.

STEPS
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1. Login into OBDX Application with the Initiator, and upload a file
2. Login as Checker 1 and try to approve the first transaction.
3. No confirmation message is seen after click on Approve button.
4. Login with Checker 2 and approve the file, the same is approved and confirmation message is also shown.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, No confirmation message is seen after click on Approve button .

Cause

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In this Document
Symptoms
Cause
Solution
References


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