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Error "Cannot Read Property Of 'Nodes' Of Undefined " is Observed in Console Logs in Bill Payments Confirm Screen (Doc ID 2792630.1)

Last updated on JULY 22, 2021

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 to 20.1.0.0.0 [Release 20]
Information in this document applies to any platform.

Symptoms

When attempting to make payment for a saved biller,
the following error occurs.

ERROR
-----------------------
Message: Cannot read property of 'nodes' of undefined


STEPS
-----------------------
1. Login into OBDX Application as a Retail/Corporate User
2. Go to Bill Payments. Select any Biller
3. Move till confirm screen and click on submit
4. Blank screen noted with the above error on console logs

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot pay the bills.

Changes

No changes done to the environment, product or hardware causes this issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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