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Branch Merger Issue In FCCM (Doc ID 2793627.1)

Last updated on NOVEMBER 12, 2021

Applies to:

Oracle Financial Services Behavior Detection Platform - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

An account id 0216CEXOBX001 was merged in another branch and after that the account id was changed to 1597CEXOBX001 to this.

Due to 2 different history maintained for a single account alerts are not
generating on the basis of the history.
So they want a way to merge both accounts so that they are not treated as two
different accounts.
Now their ask is how to merge old account related data/matches/alert to be
pointed to new account.

Cause

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In this Document
Symptoms
Cause
Solution
References


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