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Response Empty Error While Rejecting the Transactions That Are Found In Repair Queue. (Doc ID 2796526.1)

Last updated on JULY 03, 2023

Applies to:

Oracle Banking Payments - Version 14.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.3.0.0.0 version, Implementation Support


The Reject Action does not work properly for transactions that are in Repair Queue. Once the record is repaired and is in unauthorized status, user can not reject the action because there is an the error : Response is Empty. 


ERROR
-----------------------
Response in empty - ST-COM036



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Repair a transaction
2. Try to reject the unauthorized repaired transaction


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot reject the transaction that was repaired

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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