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Unable to trigger an user defined event for an loan contract. (Doc ID 2797134.1)

Last updated on AUGUST 05, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 11.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.8.0.0.0 version, Production Support-CET

When attempting to trigger an user defined event for a loan contract.
the following error occurs.

ERROR
-----------------------
Server processing failed.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select a loan contract for triggering an user defined event.
2. Ensure mismatch in the sequence number between main and summary tables.
3. Try to trigger an user defined event.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot adjust the interest amount with triggering user defined event.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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