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Same Screen Appears When the 'Back' Button Is Clicked on the Workflow Management Screen (Doc ID 2798061.1)

Last updated on AUGUST 13, 2021

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 to 21.1.0.0.0 [Release 20 to 21]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Same screen appears when the 'Back' button is clicked on the Workflow Management Screen.


EXPECTED BEHAVIOR
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Workflow Management search screen should be displayed by clicking the 'Back' button in the Workflow Management screen.


STEPS
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The issue can be reproduced at will with the following steps:
1. Login with Admin user
2. Navigate to Toggle menu > Approvals > Workflow Management > Corporate user > Workflow Management
3. Enter Party ID/Party Name and click on the 'Search' button, a list of created Workflows would be displayed
4. Click on any of the listed 'Workflow Code' hyperlinks, Workflow Information would be available
5. Click on the 'Back' button, again a list of created Workflows would be displayed
6. Again click on the 'Back' button', the same screen would appear instead of the Workflow Management search screen

Cause

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In this Document
Symptoms
Cause
Solution
References


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