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US EFX Report Is Not Displaying On Screen (Doc ID 2798185.1)

Last updated on AUGUST 10, 2021

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------

Unable to view the EFX US report. The credit request is successfully completed and report text is available in back end tables.


EXPECTED BEHAVIOR
-----------------------
The status in Bureau details should be "COMPLETED" and the report text should be displayed in Bureau Reports section

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Submit the credit request for EQUIFAX for the USA customer

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view the credit report

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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