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Sttm_Account_Balance.Receivable_Amount Not Updated When Funds Blocked In Cstb_Auto_Settle_Block (Doc ID 2798625.1)

Last updated on AUGUST 11, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
 Upon outward clearing transaction if the account is not having sufficient funds to recover the chrges, the track is placed in Cstb_Auto_Settle_Block. The existing account balance is blocked against this track but the account withdrawable balance does not reduce to zero as Sttm_Account_Balance.Receivable_Amount is not updated.

EXPECTED BEHAVIOR
-----------------------
System should update the Sttm_Account_Balance.Receivable_Amount and reduce the  Acy_Withdrawable_Bal to zero.

STEPS
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The issue can be reproduced at will with the following steps:
1. Perform outward clearing transaction where the credit will be blocked under uncollected funds, and the account does not have sufficient balance to recover the charges configured along with outward clearing.

2. The full charge amount will be tracked in Cstb_Auto_Settle_Block and the available funds from account will be blocked and shown in Cstb_Auto_Settle_Block.Amount_Available.

3. At this stage in Sttm_Account_Balance the account existing balance which is blocked against charge track in Cstb_Auto_Settle_Block.Amount_Available should be shown in Receivable_Amount and the Acy_Withdrawable_Bal is expected to be zero, but Receivable_Amount remains zero and blocked amount shows under Acy_Withdrawable_Bal.

4. Customer can withdraw the Acy_Withdrawable_Bal despite it's bloced.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, many accounts went overdrawn due to this issue.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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