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Alert Email Action Failed with "System Failed to send email" (Doc ID 2798681.1)

Last updated on AUGUST 17, 2021

Applies to:

Oracle Financial Services Behavior Detection Platform - Version 8.0 to 8.0 [Release 8.0]
Information in this document applies to any platform.

Symptoms

OFSAA-BD Version: 8.0.8

"System Failed to send email" exception thrown While trying to send an email for the alert by using the “Select Action” drop-down.

Traverse to AML -> Behaviour detection -> Alert Investigation -> Alert Search and List

Then search & select an alert -> Click on Email --> Choose Select Action : "Email Alert Details"



 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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