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In Standing Instruction Screen, Payment History Shows "Error" Status Even When Status in Core Banking Is Pending 'p'. (Doc ID 2798785.1)

Last updated on AUGUST 16, 2021

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 to 21.1.0.0.0 [Release 20 to 21]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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In Standing Instruction screen, Payment History shows "Error" Status even when status from Core banking 'PM_VW_SI_EXEC_DET' view is Pending 'P'

EXPECTED BEHAVIOR
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In Standing Instruction screen, Payment History status should be displayed as "Pending" when status from Core banking 'PM_VW_SI_EXEC_DET' view is Pending 'P'

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Standing Order.
2. Core Banking(OBPM/UBS) set the status of payment instruction to Pending.
3. In OBPm, PM_VW_SI_EXEC_DET shows exec_status as 'P'
4. now login into OBDx and go to the Standing Order view and click on Standing order Detail.
5. In payment History section Instruction status will be shown as Error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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