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SB002 - SDB Customer Wait List Screen Is Not Getting Loaded Even After Inputting (Doc ID 2798886.1)

Last updated on AUGUST 19, 2021

Applies to:

Oracle FLEXCUBE Core Banking - Version 11.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.8.0.0.0 version, Production Support-SET

ACTUAL BEHAVIOR
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Issue Description - SB002 - SDB Customer Wait List screen is not getting loaded even after inputting one customer id.

EXPECTED BEHAVIOR
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System should load the screen details while inputting the customer id in screen SB002 without any delay.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to fast path SB002 and input customer id and check whether the screen is loading.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users will not be able to input or modify the screen as the screen is not loading.

Changes

There are no changes in the environment, product, account and hardware which has triggered the issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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