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Unable to liquidate the crystalized bill - CL-DML01 (Doc ID 2799053.1)

Last updated on AUGUST 13, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 11.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.8.0.0.0 version, Production Support-CET

When attempting to liquidate the crystalized bill
the following error occurs.

ERROR
-----------------------
CL-DML01 - FN_AUTHORIZE_ACCOUNT - no data found fails with error
BC-AU0002 - Failed to authorize event "LCRY" with event sequence number xx of BC reference xxx


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select a bill contract which is crystallized to be liquidated
2. Ensure mismatch in the mapping of crystallized bill contract and loan contract.
3. Try to liquidate the bill contract

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot liquidate the bill contract as per the customer instruction.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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