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When a Biller can be deleted by Admin User? (Doc ID 2799353.1)

Last updated on OCTOBER 21, 2021

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

When attempting to Delete an existing Biller,
the following error occurs.

ERROR
-----------------------
"Registered Biller can't be deleted."


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX Application as Admin
2. Navigate to Dashboard >> Toggle Menu >> On-boarding >> Biller On-boarding
3. Search for required existing Biller to be edited or deleted.
4. IF Click "Edit"
5. Admin cannot modify the mandatory fields such as : Biller Type. Biller Category & Biller Currency
6. IF Click "Delete" then a pop-up message appears and if proceed with "Yes", "Registered Biller can't be deleted." appears

BUSINESS IMPACT
-----------------------
The issue has the following business impact:

1. Biller functionality is not as per expectation.

Cause

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In this Document
Symptoms
Cause
Solution
References


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