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After Confirmation Of Transaction, Role Based Dashboard Is Not Available To Approver. (Doc ID 2799726.1)

Last updated on AUGUST 16, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
--------------------------------
Instead of role base dashboard, home page is displayed on click of "Ok" button on confirmation page.

EXPECTED BEHAVIOR
-------------------------------
Role based dashboard should be visible on click of "Ok" button on confirmation page.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX with corporate user.
2. Select "Approver" view
3. Approve any transaction.
4. On confirmation screen click on "OK" button.

BUSINESS IMPACT
---------------------------
The issue has the following business impact:
Due to this issue, user has to select "Approver" view explicitly after confirmation of transaction.

Changes

No changes in the environment, product, account or hardware triggers this problem.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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