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Error "com.ofss.digx.infra.exceptions.Exception: PDF generation failed", When Trying to Open Downloaded E-receipt After Fund Transfer (Doc ID 2800012.1)

Last updated on AUGUST 17, 2021

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 to 21.1.0.0.0 [Release 20 to 21]
Information in this document applies to any platform.

Symptoms

On : 20.1.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------
User is unable to open downloaded e-receipt after Own/Domestic Fund Transfer

EXPECTED BEHAVIOR
-----------------------
User should be able to open downloaded e-receipt

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1) Perform Own Account Transfer (after entering OTP).
2) Select Payment Status Inquiry on the confirm screen.
3) Download e-receipt.
4) Downloaded e-receipt is not opening.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot open downloaded e-receipt after Own/Domestic Fund Transfer

Changes

 A missing property as a part of Payment.properties Configuration causes this Issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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