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No Records are Displayed When Attempting to Check the Cheque Status from the Cheque Status Inquiry Screen (Doc ID 2800325.1)

Last updated on AUGUST 24, 2021

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 to 21.1.0.0.0 [Release 20 to 21]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When attempting to check the status of the issued Cheques from the Cheque Status Inquiry screen, no records are displayed.

EXPECTED BEHAVIOR
-----------------------
Records should be displayed on the Cheque Status Inquiry screen on any of the status, range and number searches.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login with retail user
2. Open toggle menu and navigate to Accounts > Current and Savings > Cheque Status Inquiry > Choose Account
3. No record displays on the screen on any of the status, range and number searches

Cause

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In this Document
Symptoms
Cause
Solution
References


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