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For "File Upload", When Same File Is Uploaded Multiple Times With OTP Enabled Then Error "System Cannot Process, Please Try Later" Is Displayed. (Doc ID 2800412.1)

Last updated on AUGUST 19, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOUR
-------------------------
When user tries to upload same file multiple time with "Authentication" turned on, "System cannot process, please try later." error is displayed.

EXPECTED BEHAVIOUR
-----------------------------
When user tries to upload same file multiple time with "Authentication" turned on, "File contents match those of already uploaded file. Please modify suitably and upload." error should be displayed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX with Corp user
2. Uploaded same file multiple times

PS:- Authentication should be enabled.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, incorrect information is displayed to user.

Changes

No changes in the environment, product, account or hardware triggers this problem.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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