FCCM 6.2.3 Unable To Attach to Files to Alert
(Doc ID 2801654.1)
Last updated on APRIL 24, 2023
Applies to:
Oracle Financial Services Behavior Detection Platform - Version 6.2.4 to 6.2.3 [Release 6.0]Information in this document applies to any platform.
Symptoms
FCCM 6.2.3 Unable To Attach to Files to Alert in Cloned Environment.
Error in UMMService*.log
[8/16/21 9:20:12:334 MEST] 0000002f ServletWrappe E com.ibm.ws.webcontainer.servlet.ServletWrapper service SRVE0068E: Uncaught exception created in one of the service methods of the servlet UploadServlet in application fccm_ny. Exception created : javax.servlet.ServletException: java.io.IOException: Failed to copy file to App
at com.iflex.reveleus.form.util.UploadServlet.fileUpload(UploadServlet.java:391)
[8/16/21 9:20:12:460 MEST] 0000002f webapp E com.ibm.ws.webcontainer.webapp.WebApp logServletError SRVE0293E: [Servlet Error]-[UploadServlet]: java.io.IOException: Failed to copy file to App
at com.iflex.fic.util.DocumentManagerHelper.UploadDocument(DocumentManagerHelper.java:219)
Error in systemout.log file:
[8/19/21 14:25:47:294 MEST] 00000047 SystemOut O The host xxxxxxx.IP_ADRESS is currently unknown to the system
[8/19/21 14:25:47:295 MEST] 00000047 SystemOut O The host key fingerprint is: XXXX: xxxxxxxxxxx
[8/19/21 14:25:47:295 MEST] 00000047 SystemOut O Do you want to allow this host key? [Yes|No|Always]:
[8/19/21 14:25:47:298 MEST] 00000047 TransportProt I com.sshtools.j2ssh.transport.TransportProtocolClient verifyHostKey The host key was not accepted
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |