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RT : WWF-3010 Error Message in 7552/7551 screens (Doc ID 2801655.1)

Last updated on AUGUST 28, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.0.3 and later
Information in this document applies to any platform.

Symptoms

All users which are having Tills/Vaults cannot pass the Book Overage/Shortage in RT module of FCUBS in the production environment and while saving Book Overage/Shortage the system gives the attached error message.

ERROR
-----------------------
WF-3010 could not get rates

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open function id 7552/7551
2. Input the details
3. Save it

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Book Overage/Shortage transactions cannot be posted.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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