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When Primary Account Number is Maintained in OBDx, The Selected Account Number Does Not Get Defaulted in Fund Transfer Screens. (Doc ID 2802795.1)

Last updated on AUGUST 27, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 to 19.1.0.0.0 [Release 19]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
If Primary Account Number is maintained in OBDx, the selected account number does not get defaulted to all Fund Transfer Screen
dropdown for source account,  for that particular user.

EXPECTED BEHAVIOR
-----------------------
The Primary Account Number should appear as default in all fund transfer screens

STEPS
-----------------------

1. Login as a corporate user
2. Go to account settings -> My Preference -> Primary Account Number
3. Select Account number and click on save.
4. Go to the transfer money option.
5. Primary account number was not populated in drop-down "Transfer From".

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Primary Account is not selected as default account for transfer money transactions.

Changes

No changes done to hardware/product or environment cause this issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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